Our Call Center and Providers on Call are here to answer your questions and help you during your journey to Food Freedom.
If you are having a life threatening reaction, please call 911.
If you are having a non-life threatening reaction or symptoms that you would like advice on how to manage, please call 562-490-9900 and Dial 7 to be connected with the provider on call.
Food Allergy Institute has a 24/7 Provider On Call to help in the management of reactions. Contact the Provider On Call by calling 562-490-9900 ext. 7. All other questions and concerns can be submitted directly to our TIPHelp team below.
The TIPHelp + On Call Team, made up of health care providers, nurses and trained staff members, are prepared to answer all other questions from 8 AM- 6 PM PST and will be triaged and addressed within 24 hours.
Please call us if you need to cancel or reschedule an upcoming appointment, require a letter for travel or school, have general questions about our program, have questions about a recent statement, or would like to provide feedback regarding a recent experience. Our customer service team is happy to help you with these instances and more.
(562) 490-9900
scheduling@foodallergyinstitute.com
enrollment@foodallergyinstitute.com
info@foodallergyinstitute.com
Clinic: patientbilling@tpirc.org
Foundation Labs: billing@foundationlabs.org
giving@foodallergyinstitute.com
slitreceipts@foodallergyinstitute.com
