We strongly suggest to always test and prime your nozzles before administering and inspect your bottles for possible leaks. If you see any damages on the rim of the bottle and/or nozzle, hold off on dosing and contact us immediately so we can send you a nozzle or bottle replacement.
The SLIT department will only cover leaks and damages that happen during shipment. If your bottle was damaged or if there was a leak during shipment please take detailed photos and send them to
SLIT@tpirc.org immediately. The medication is wrapped securely to prevent damage. However, if your medication gets damaged during transit we will replace it at no cost.